Providing Businesses with the right tools to build effective Management Systems

About Us

We assist professionals all around the world to gain helpful information about compliance and related industries. We have worked with manufacturers, compliance organisations and multinational corporations, and we understand the pressures and the potential of supplier and retailer relationships. 


We recognise that everyone’s objectives and opportunities differ, and our goal is to provide services with the personal touch that allows you to achieve your professional objectives.


We offer clients the choice of working remotely on their behalf or on-site at your offices, depending on your requirements and the needs of the business. This flexibility means we can offer our expert services to large and small companies alike, while still maintaining an extraordinary level of service and attention to detail. We are based just outside London and work with clients worldwide.

Sam Kinch

Sam Kinch is an ISO 9001 Lead Auditor & Quality Consultant, with over 15 years experience at every link in the product lifecycle and ISO auditing.


Having worked for both manufacturers and large retailers, Sam knew from experience how divisive the implementation of Quality Standards can be. Working with various test labs and factories in different regions, She has also witnessed the full spectrum of Quality Management approaches: from fire-fighting to strict controls, and everything in between.


The consultancy service was established as a way of addressing the gulf between market expectations and the ability of SME’s to meet them. 


Building on her experience with SME producers, corporate retailers, Asia manufacturers and Test laboratories; Sam advocates a collaborative approach.  She encourages a proactive stance – moving mindsets from being reactive, to proactive.


She believes that no business, whatever their size, should have to sacrifice what makes them unique in the interests of making or selling better products or services. While she stands firmly by the letter and law of international standards, her balance of professionalism and personality have allowed her clients to make Quality work for them.

Customers reviews

"Sam has worked as part of my team for a number of years. She is fast to learn and adapt, and will challenge the status quo as appropriate. Sam's attention to detail is only matched by her drive and enthusiasm, I would highly recommend her within the Home & Furniture Technical field."
Dave Winsor
Next Plc
"Sam and I have worked together a number of times over the last few years on a range of projects associated with the furniture industry and consumer matters. Sam is very credible and interacts well on all levels and I have always been impressed by her determination and willingness to improve standards."
Kevin Grix
Furniture Ombudsman
"Sam is a very professional, knowledgeable and detailed individual. Her thorough preparation and personable nature, mean she offers a focused and dedicated service, targeted towards achieving specific customer objectives. She comes highly recommended."
Andy Ball
Justwise Group

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