QUALITY INSPIRED

Sam Kinch is an ISO 9001 Lead Auditor & Quality Consultant, with over 15 years experience at every link in the product lifecycle and ISO auditing.

Having worked for both manufacturers and large retailers, Sam knew from experience how divisive the implementation of Quality Standards can be. Working with various test labs and factories in different regions, She has also witnessed the full spectrum of Quality Management approaches: from fire-fighting to strict controls, and everything in between.

The consultancy service was established as a way of addressing the gulf between market expectations and the ability of SME’s to meet them. 

Building on her experience with SME producers, corporate retailers, Asia manufacturers and Test laboratories; Sam advocates a collaborative approach.  She encourages a proactive stance – moving mindsets from being reactive, to proactive.

She believes that no business, whatever their size, should have to sacrifice what makes them unique in the interests of making or selling better products or services. While she stands firmly by the letter and law of international standards, her balance of professionalism and personality have allowed her clients to make Quality work for them.